First, Your Company
Before you can apply for an account to use the SmartCare Plus™ Tools, your company
will have needed to establish a contract with CBM of America for access to these support services
and tools.
Then, Your Account
Your account can be created in either of two ways:
- By CBM Staff when your company's contract was established.
- By you registering On-Line
If your account was created by CBM personnel, you will have received an e-mail welcoming you to
SmartCare Plus™ Tools and giving you your login and password. Your login is your
e-mail address at your company. The password is a randomly generated string of characters which
you may change after logging in the first time.
If your account was not created by CBM for you and you
wish to request a new account, select the Login/Logout item in the SmartCare Plus™ Tools
pop-up. Scroll down to the "New Account Information" heading and input your request. Be sure to use
the e-mail address that you use at your company as this will be your Login ID.
Additionally, if you already have an account with CBM for another service, like Datakit On-Line, please be
sure to use the same e-mail address and password. The same login and password will work for both services.
After you apply for an account, your request will be reviewed at CBM and you will receive account status
notification by e-mail, ususally the same day.
